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Harbour Rocks Hotel Sydney

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Harbour Rocks Hotel


 
 
 
Photo #1 of 6
       

Harbour Rocks Hotel - Harbour Rocks Hotel Sydney. Copyright Harbour Rocks Hotel Sydney.




See thumbnails of all photos for this point of interest.

Overview



In the heart of Sydney lies the Harbour Rocks Hotel, an intimate four star, 55 room boutique hotel steeped in the history of the famous Rocks precinct.

The Harbour Rocks Hotel is the perfect Sydney hotel accommodation choice, a popular home for many travellers and the perfect base from which to explore the city.

Ideally located in 'The Rocks' and just a short stroll from some of Australia's best icons the Sydney Harbour Bridge & Opera House.

This Sydney boutique accommodation offers a variety of rooms to choose from to suit the needs of both the business and leisure traveller.



Google Reviews



About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.


Review date:   February 13, 2018 9:10AM
 
Review:   Set in the historic Rocks behind the museum of contemporary art. Close to Circular Quay, transport and the The rocks markets. Well set out, modern studio room with a very comfortable King size bed. Champagne and strawberries on arrival. Staff were very friendly and accommodating. Thoroughly enjoyed our stay
 
Author:   Paul Howell
 
Rating (out of 3 stars):  

Review date:   April 20, 2018 2:51AM
 
Review:   Its rare to find a "middle of the pack" review these days. We are more likely to write glowing reviews about places we loved or angry rants about places we hated. However, I think this is a fair review for an average/disappointing experience. Let's start with the NEGATIVE, because it's always good to end on a positive note. Early on in my 3-night stay, I slipped on the top of the stairs and fell down 5 hard wooden steps and winded myself. Still having difficulty breathing and a really painful back for the next hour, I decided to politely bring it to the attention of the staff. Showing little to no concern for my pain, the receptionist asked if there was water on the stairs and seemed very unsure of what to say or do... so she did nothing. A little bit later, a different receptionist helped me find a doctor in the area and booked me an appointment (much appreciated). However, when asked if the hotel would subsidize the cost of the doctors visit, she said she would talk to her manager while I was gone and would get back to me. She never followed up with me on this and I never had a manager reach out. A simple, "I'm so sorry that you got injured in our hotel", would have gone a long way. I was in the far, top corner of the hotel which meant beautiful views, but also a painful two nights and three days of climbing stairs cautiously (there is no elevator in this hotel). At checkout, on top of being charged in full, they automatically added a "charitable donation" to my bill. They did not ask if I wanted to donate, but the worst part was that they didn't give any information about which charity they were donating my money to. To summarize the NEGATIVES: - No elevators - No follow up - Mostly unfriendly staff - Bathroom was small and not thoroughly cleaned (small hairs from a men's razor surrounding the sink after checking in) - Have to pay $10 a day for wifi (Seriously?! It's 2018, just add it to the room cost and avoid drawing attention to the rip off.) This downtime with a back injury meant a lot of extra time in my hotel room, which was actually a lovey space. So here are the POSITIVES: - comfy bed - Harbourside views (including fireworks from the opera house) - Great location for access to harbour, public transit, and the main street - Beautifully decorated hotel in a heritage building - Delicious breakfasts and room service I understand first hand how difficult the service industry can be. But, it is little things that go a long way. I'm disappointed in how the hotel handled my injury, especially because I brought it to their attention without ever causing a fuss. If they read this post, I hope they take it as constructive feedback to improve the service for your stay.
 
Author:   Megan Christopher
 
Rating (out of 3 stars):  

Review date:   January 29, 2018 11:30PM
 
Review:   Great hotel, great staff and service! The room was spotlessly clean , the bed was super comfy , The breakfast was amazing. The staff really went out of there way to make our anniversary & husbands birthday treat special . The hotel is situated in the Beautiful Rocks area of Sydney, which makes it prefect to catch a late show at the Opera house etc. Cannot recommend it highly enough, we hope to stay again soon.
 
Author:   Tara Miller
 
Rating (out of 3 stars):  

Review date:   February 4, 2018 7:05PM
 
Review:   Small room but very comfortable, very close to restaurants and the markets. A short walk from the train station. Very good food. Unfortunately it rained while we were there and there was a peak in the ceiling in their hallway, so there was an odor of mild, but it wasn't overpowering.
 
Author:   Felicia Anne
 
Rating (out of 3 stars):  

Review date:   January 28, 2018 4:35AM
 
Review:   Location is great and the staff were really friendly and accommodating. The rooms are a little small due to the age of the building and location but definitely worth a stay. Great being close to the Rocks. Also the in room dining is good quality also
 
Author:   Michael Borg
 
Rating (out of 3 stars):