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Meet Teresa, one of our travel experts for Australia.
Teresa is a Certified Tahiti Travel Specialist and works with the Tahiti Tourism Board making sure her guests enjoy a fabulous holiday in Tahiti.
Teresa lives on the beautiful island of Maui, Hawaii. She's been a Travel Advisor for 20 years, specializing in tropical islands around the world but her true love is the South Pacific.
Teresa has traveled throughout the South Pacific Islands and is on a first name basis with many of the resort owners. She has visited Fiji 7 times as well as Tahiti, Australia and New Zealand. Her speciality is multi-country holidays. Her agency, Luxury Hideaways, is rated A+ with the Hawaii Better Business Bureau.
Testimonials from Teresa's clients:
"We had the absolute best person to plan our trip for us. Her name is Teresa. She knows everything about this part of the world and took care of every little detail and it was free!!!! I highly recommend her!"
"You were incredible!! I can't say enough how awesome of a job you did. I am a very deliberative person, and I was leery to a point because I didn't not have my hands in any of the scheduling/planning of the trip. So, I might have been on edge a few times until we got to the resort. I was very impressed with your service! So, thank you for all you did."
- Josh and Heather
"We were trying to plan our honeymoon in Fiji and were so confused and overwhelmed by the number and variety of resorts there. But then we found Teresa! She is very helpful and knowledgeable about Fiji and several different resorts there. When we were specifically trying to decide between two resorts, Teresa was able to help us decide as she provided us with specific differences between the resorts. Whenever we had questions, she responded quickly, even with the huge time difference. We are excited to have finally booked our honeymoon! She sent us a package with helpful information and tips, such as what to expect upon arrival and items to pack. We are looking forward to our honeymoon and to continue working with Teresa."
- B Kurian
"When we first started communicating with each other I wanted a Honeymoon that was going to be unforgettable and something that would be truly special, you certainly delivered plus more. Koro Sun was paradise on earth and of course we enjoyed the environment but what we loved the most was the staff and all the happy people we were surrounded by. We didn't know what to expect coming into Fiji but with all your wonderful planning and helpful notes we got through our entire Honeymoon with ease. Our Edgewater Bure was breathtaking and my wife literally had a grin from ear to ear since the moment I told her where we were going till our departure. You gave us an unbeatable capstone to our marriage and for that I can't thank you enough. Again thank you so much for helping me plan the honeymoon and it was a pleasure working with you."
- Devin & Jared Chambers
"Your help was AMAZING! I can not express how easy it was working with you when we were looking at different resorts and itineraries. You put so much effort into accommodating us- form budget to activities to an overall idea of what to expect in Fiji. We changed our minds several times and you were so tolerant, a real pleasure to work with. Your knowledge of the islands was a HUGE help in picking our honeymoon spot. I am not going to hesitate recommending you if any family or friends are looking to plan a vacation. Thanks again!"
"Bula bula Teresa!
You provided my wife and I with outstanding personalized service in preparing our trip (that due to unexpected wedding budget overruns, we were unfortunately unable to take at that time). It was so outstanding that when my friend Mike said that he was planning his honeymoon to Fiji, I told him that he MUST contact you to plan a trip.
My wife and I still plan on getting to Fiji within the next 2 years, and I promise that you will be the first person that we contact for travel reservations and trip planning.
"I wanted to say again thank you this is absolutely amazing we are having a blast and the upgrade to the honeymoon bure was completely unexpected we have been treated amazingly and even got to fly to the island with the owner of the resort who was super nice to us. You were absolutely right about this place and I am so happy I found you thank you again!!!"
"Thank you for the most amazing honeymoon! Wadigi was perfect in everyday! There are no words to express how incredible everything was (the food, the staff, the grounds, the accommodations...and everything in between!) We will definitely be back for our anniversary :-) Vinaka!"
- Bilal & Parisa
Thanks for your expert help in planning out trip to Tahiti.
After less than 48 hours after leaving Denver we are now at out beach bungalow at the Sofitel Hotel in Moorea Atoll.
The Air Tahiti flight from LAX was less than 8 hours and the service was incredible; 2 nice meals and great service.
Upon arrival in Papeete, Tahiti, we had the private car to the Ferry terminal and then a great ferry ride (30 min) to Moorea Atoll. We got here at about 10 am.
Staying at the Sofitel hotel…………..what can I say: it is French and the service is impeccable.
Your suggestion to spend our first few nights ‘on the beach’ was sterling………..here are pictures from out bungalow. Fortunately we got our bungalow at about 11 am and we went right into the water.
We snorkeled for about 2 hours and it was the very best !!! I bought a new GoPro camera and it is a life-renewing experience to be able to film under water like this, especially in crystal clear water!
Tomorrow we are on a 6 hour snorkeling tour to a ‘private island’ where we are to snorkel with manta rays and sharks..
What a hoot! So far, this is one of our very best trips ever (and we have been to 75 countries)
- Walt Whatley
"It's been more than a week since we've been back but I just wanted to let you know that we had a great time at Tahiti. Thank you for arranging our wonderful trip. My kids are already saying they wanted to go back.
Teresa, I wanted to thank you for you assistance for this wonderful trip.
Don't think we'll be going back to Bora Bora anytime soon, but we may seek your help for some of our future trips and cruises."
"We wanted to give you a summary of our Tahiti trip. In a word, just fabulous. We have never taken such a purely luxury, relaxing type of vacation in the past and it was an absolute delight.
Probably our favorite experience on the trip was the shark and manta ray feeding trip. I thought this would be somewhat hokey but it was great fun. Swimming with the sharks was a novel experience and even Debby with her limited swimming abilities had a great time. I was actually able to dive down and bat one of the lemon sharks on the tail. The mantas were like puppies in the way that they crowded around us, swimming over our shoulders in order to get to the food. We laid out the money for the video of the trip and its been the most popular picture of any trip that we have ever brought home. And we would recommend that anyone who goes to Bora Bora take the opportunity to eat at "Bloody Marys", a superb place to get the fresh seafood that we were looking for and it was very reasonably priced.
I could gush further but suffice it to say that it was a fantastic trip and just the type of relaxation that we needed at this busy time in our lives. Thanks for planning a wonderful trip for us!"
- Ken and Debby Richmond
Chris and I are back from our trip, and I just wanted to tell you how much we enjoyed it!! The islands were beautiful, and each hotel worked out great!
Our beach bungalow at the Sofitel was the perfect location, close to the beach bar and looking directly out at the beach (#411). Just to give you some feedback, not complaining--The Sofitel was not as plush as I thought it would be and looked a little more worn. I thought the grounds would be more manicured and service a little better, considering the ranking it had. If we went back to Moorea, we would probably stay there again or recommend it to friends, because from other people that we met, it sounded like the Intercontinental there was similar and not necessarily a better option. The location was great though—near both the ferry dock and airport!
The Intercontinental Bora Bora and Thalasso Spa was spectacular!! The room was very tastefully done with beautiful finishes, our hut (110) was in the perfect location, very little construction noise if any, as I think most of the exteriors are finished, and every part of the property was so upscale. The water was so beautiful, and the resort was exactly as I hoped it would be! So glad we went there last!
We were able to meet up with friends from California who happened to be staying at the St Regis Bora Bora. We hadn’t seen them for over 20 years, so it was such a treat that we were all there at the same time. We didn’t realize there wasn’t a road that could easily connect both hotels, and a private water taxi would have been about $200, so we all met on the big island at Bloody Mary’s for dinner. Due to differing ferry location drop offs and times, we were only able to see each other for just over an hour, but it was great to catch up in person!
All of our transfers were so easy, and we were very well taken care of during each one, whether transport, ferry or by plane! Each of the vendors made it easy to find them, and they all had our information down correctly! That was a great feature of the trip!
Thanks again for all of your help with planning our vacation! We thoroughly enjoyed every minute!! Now back to reality...
- Vicki Daltorio
"Hi, Teresa! Never got around to telling you how great a time we had in Hawaii. You did a great job! We enjoyed every minute, even the nerve-wracking Hana Highway. It all went smoothly, without flaw, and we have taken away with us precious and unforgettable memories.
Thanks again for your splendid assistance in helping us plan this vacation!
OMG! What a fabulous trip!
Where do I start?
Start with: how or who do we notify so we can share what a fabulous trip you planned for us?
The itinerary from start to finish was perfect! Airline tickets, all transfers both going and coming were spot on!
Moorea was the perfect island for our goals; romance, culture and beauty.
Manava Resort was an excellent selection. Pool, spa, beach, ocean all beautiful just sitting there waiting for us to choose. Over water bungalow was phenomenal!
Excursions were reasonably priced and wonderful experiences.
Oh, and Pearl Romance in town was exceptional! Mary really loved it!
Thank you Thank you! Our best vacation ever!
- Steve Anderson
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Novotel Melbourne on Collins
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Photo #1 of 9
Spacious and light-filled, enjoy an uninterrupted outlook over prestigious Collins Street or Australia on Collins shopping arcade, in house movies on the LCD flatscreen television, a dedicated workspace featuring wireless internet, a large desk for work days that continue into the night.
With generous bath sheets, every amenity on hand, the Standard guest room is ideally suited for two adults.
Photo copyright Novotel Melbourne on Collins.
See thumbnails of all photos for this point of interest.
Located in the heart of Melbourne, the contemporary Novotel Melbourne on Collins is perfectly positioned on stylish Collins Street, right in the centre of the city. Be it the diverse range of heritage listed buildings, theatres, boutiques, large department stores or renowned parks and gardens, the best of Melbourne is easily accessible by foot or a short tram ride away. The iconic MCG, Rod Laver Arena, Tennis Centre, Telstra Dome, Princess Theatre, Her Majesty's Theatre, Regent Theatre and Federation Square are all within close proximity to the property.
The hotel offers 380 beautifully appointed rooms and suites - each peaceful space designed for natural living. Comprising nine dedicated conference and event spaces, business centre, Michel's Restaurant & Bar, fitness centre and direct access to Australia on Collins shopping centre, Novotel Melbourne on Collins is a preferred destination for both business and leisure travellers.
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||May 26, 2018 11:10AM
||I recently stayed in this hotel for a business trip, and I had a horrible experience.
I had a Deluxe King Room that cost $260-$340 per night, but when I got to the room, it barely had any amenities: no complimentary bottled water, no bath robe, no bedroom slippers, no lotion, no dental kit, etc. While that sounds like it's just "first world problems," I would like to note that I have stayed in 3-star hotels in developing countries where I was paying a lot less, but those amenities were available.
The room was also very dark as the lights were mostly from lamps only. It was so dark, I felt like I was in a DC movie. The only consolation was that it was spacious.
After my second night, I got woken up at around 6 am by loud noises. At first, I thought it was coming from the guests in the room above me, but I remembered that I was on the top floor. There was metal scraping, heavy things being dropped, and even some hammering. I had hoped it would go away, but when it didn't, I called the front desk, and they said they would look into it and the manager would call me back. When I didn't get a call after 15 minutes, and I still couldn't go back to sleep because the noises were still there, I called them again, and it was only after that the manager called me back. Note that no one even came to my room to check out what's going on. She just explained that the noises were coming from the service elevator near my room, because they were doing some work on it. I DON'T UNDERSTAND WHY THEY NEEDED TO DO THAT AT 6 IN THE MORNING. She also wasn't very apologetic, and just told me that they'll move me to another room, without any reassurance that I won't be disturbed anymore. I asked what if the noise can still be heard, and how would that help me, because obviously, I won't get my sleep back, and I would need to pack and unpack again, while also still needing to get ready for work. To which, the manager asked me what would I have them do. I was so frustrated, because again, she did not even apologize, and as far as I know, it's her job to make sure that I am comfortable.
In any case, I just accepted the offer of a free breakfast and to be moved to a Junior SUITE. However, note that the food wasn't even good and most were cold.
When I got back to my new room later, which was supposedly better than my last one, there weren't any noticeable differences in terms of size and furniture. It was still dark, and the only difference was that the amenities that were missing in the previous room were there, and it had an espresso machine. Fortunately, this one was quieter, and I was able to get more sleep. The manager also gave me a complimentary platter of sliced fruit, but without a fork, so I guess I'm meant to eat it with my hands.
On my final day there, I was given the opportunity for a quick check out as there was a queue, which was good, but an hour or so later, I received my tax invoice and saw that they had charged me for items from the mini bar, which I didn't even touch. Even if they had hired the police to check for finger prints, they won't find any, but they were charging me more than $50 for consuming them. Just when I thought that my nightmare with them was over, they still managed to screw things up, so I had to give them a call to dispute the charges. Thankfully, they reversed it an hour later. However, I will not be staying there again, and I DO NOT RECOMMEND THAT YOU DO so, either.
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