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Novotel Rotorua Lakeside

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Novotel Rotorua Lakeside

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Novotel Rotorua Lakeside - Novotel Rotorua Lakeside. Copyright Novotel Rotorua Lakeside.

See thumbnails of all photos for this point of interest.


Novotel Rotorua Lakeside is a 4.5 star property located on the picturesque shores of Lake Rotorua and set in park surroundings.

The Hotel features 199 elegantly appointed fully air-conditioned guest rooms with contemporary decor, 7 fully air-conditioned conference rooms, a business centre, an indoor heated pool, In Balance Spa, Atlas Cafe & Restaurant, Clarke's Bar, and a Maori Cultural Centre; Matariki with nightly performances.

The hotel is only minutes from the city centre, cafés, restaurants, Rotorua Convention Centre, Energy Events Centre, and major tourist attractions including water activities on the lake, a golf course, museum, and thermal reserves. At the end of a busy day relax in the comfort of your accommodation room or enjoy a refreshing drink in Clarke's Bar.

Google Reviews

About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.

Review date:   October 15, 2017 7:25AM
Review:   While we were pleased to stay at the hotel and the staff were all pleasant and helpful, we feel the hotel left it too long to upgrade and refresh the decor and fittings of the rooms. Our room was tired, although the view was excellent. The buffet food in the evening was disappointing which resulted in us not wishing to use the restaurant a second time. Breakfasts were acceptable but not matching the standards of other hotels. Coffee from the restaurant machine was not pleasant. The hot pools were an unexpected bonus and enjoyable to use.
Author:   Jeremy Burrowes
Rating (out of 3 stars):  

Review date:   October 20, 2017 6:47PM
Review:   We really enjoyed our stay. We found the facilities very good and the room very comfortable. Minor complaint was on our checkout day only one elevator was working and stairs were not easily found or near elevators. Other than that very pleased with all round service, standard of the rooms, the pools and the buffet restaurant for both breakfast and dinner. Will definitely return and recommend to others.
Author:   Faleata Ualesi
Rating (out of 3 stars):  

Review date:   October 17, 2017 8:13PM
Review:   Breakfast deal was great. Refurbishment will be brilliant when it's finished, not sure about so many dark colours though, hope the new carpet will brighten it up. No plug in the room for the bath, was supplied on request. A half used bottle of wine from the minibar was removed and replaced with a full one by housekeeping. Issue resolved with a phone call. Restaurant buffet fantastic. Room was much quieter, especially at night, than some other hotels we have stayed at locally. Lake view, fabulous from this room. This next piece belongs in the 'other' category of did you have any problems, but it is too long. Lack of a plug in the bathroom. Was reported and sorted. The move to digital newspaper reading was an issue. I do not think reading a newspaper on a phone is appropriate. This was mentioned at check in and a newspaper was delivered to our room the next morning but not the following two days of our stay. Give guests a choice of digital or actual newspaper.
Author:   Don Lynch
Rating (out of 3 stars):  

Review date:   October 22, 2017 5:41PM
Review:   We had a nice 2 day stop in Rotorua staying at the Novotel. We had an easy check in and a nice city view from our room. Great size room. Breakfast was only an average experience. There was a large conference on and unfortunately for the staff they had a few technical issues with one gas burner not working so the "egg" lady was flat out, the toaster had the settings changed by a customer so it wasn't working and the coffee machine went into meltdown all at the same time. Unfortunate. However our food was tasty and we enjoyed it.
Author:   Pickle
Rating (out of 3 stars):  

Review date:   October 3, 2017 4:10AM
Review:   I really enjoyed staying in your Hotel. The room was spotlessly clean. The bed was comfortable and warm. Loved the pillow!! The Room service cleaned, made the bed, replaced the towels in the bathroom the next day, and someone also came in and checked to restock the minibar. I thoroughly enjoyed the breakfast, in fact all the food we had throughout our conference was wonderful. The staff were all very friendly and welcoming.
Author:   Marie Scott
Rating (out of 3 stars):