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Shangri-La Hotel Sydney

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Shangra-La Hotel

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Shangra-La Hotel - Shangri-La Hotel Sydney. Copyright Shangri-La International Hotel Management Ltd.

With stunning views of Sydney's spectacular Harbour, the Sydney Harbour Bridge and the world-famous Opera House, the luxurious Shangri-La Hotel, Sydney brings welcoming Shangri-La hospitality to the historic Rocks district in the heart of this dynamic city.

See thumbnails of all photos for this point of interest.


The Shangri-La Hotel, Sydney is the city's leading deluxe hotel. Located in the historic Rocks district between the Sydney Opera House and Harbour Bridge, our hotel offers 563 spacious and inspired luxury guest rooms and suites.

Apart from a superb location and the city's largest accommodations among Sydney hotels, the hotel offers some of the city's finest dining, including Altitude Restaurant, our award-winning contemporary restaurant, and Blu Bar on 36, each offering its own spectacular views of the city from level 36.

The hotel's meeting and business facilities are second to none. Whether an individual traveller is in need of basic business facilities, or a company wishes to host a lavish event, the trained staff at Shangri-La Hotel, Sydney are equipped to handle virtually every conceivable scenario. The hotel's Grand Ballroom, Horizon Club lounge, private meeting rooms and Business Centre are all equipped with state-of-the-art video conferencing services and wireless Internet resources, making the hotel a reliable resource for the most demanding guests.

Google Reviews

About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.

Review date:   February 6, 2018 11:49PM
Review:   We were very pleased with the room and the facilities. The view from both windows was great and my husband spent most of his time gazing out of the windows, particularly the Circular Quay side. The staff were very professional and helpful at all times. Breakfast was certainly a special experience. Coming from South Australia for a special weekend, we found the hotel met all our expectations.
Author:   Don Cooke
Rating (out of 3 stars):  

Review date:   February 16, 2018 3:27PM
Review:   The wait at the front desk was too long after flying across the world. The room was not a 5 star experience. The TV did not work, maintenance took almost 2 hours to respond. There was left over half eaten food in the mini bar that was not cleaned out. There was a wet dark stain on the carpet that I found after stepping on it with my socks. The view was great from Room 3509. Park Hyatt is a better choice in my opinion. Also, the credit card machine was down at the front desk at check out. I did not get my invoice or get to review my final charges.
Author:   Henry Ruiz
Rating (out of 3 stars):  

Review date:   February 1, 2018 4:28AM
Review:   Staff are all amazing! I felt that the restaurants, top floor bar and lobby were nice but not as nice as I would have expected from a Shangra La. Breakfast felt a little like a nice buffet cafeteria versus a five star hotel breakfast room and the bar was crowed and understaffed. We went to the lobby lounge which was the nicest of all food/drink venues at the hotel that we used. I was disappointed that the view from our room did not allow one to see the the Circular Quay fireworks despite paying extra for a room on the Opera House side in order to see these. The view was still beautiful even from a lower floor (I had asked for a higher one). The room was fine.
Author:   Mary Lou Hayman
Rating (out of 3 stars):  

Review date:   February 12, 2018 3:11AM
Review:   I only spent one night but what an amazing experience. From the moment we checked in to the time we regrettably had to check out, we were treated to the highest standard of customer service. Absolute world class service. My fiancee had been saving up to take me here for my 40th birthday and it was well worth it. I really hope that we can stay here again in the future. A special thank you to the team for arranging a cake to be sent to the room for my birthday.
Author:   Nathan McDonald
Rating (out of 3 stars):  

Review date:   January 29, 2018 10:54AM
Review:   Great location and bar on the top floor has amazing views. The Hotel staff were helpful and friendly. The rooms are comfortable. The food catering in the business conference centre was surprisingly good. The lifts are currently being upgraded (JAN 2018) , so expect it may take you a while to get to your room! The Hotel is actually 4 star - it's the food and bev that let it down. The food and beverage hospitality staff were terrible in the ground floor restaurant - the service was disjointed, could not get orders right - leaning over guests and interrupting guests when they were in the middle conversations in very inappropriate ways. Drink glasses were empty for very long periods of time and it was almost impossible to get the attention of someone. We were meeting in the conference rooms at the hotel and the "on tap" black liquid they called coffee was disgusting - so we order some real coffees - they were delivered in takeaway cups which was disappointing, the coffee itself was poor but drinkable - this became a real shock when we checked out to find we had been charged $8.00 per coffee. This is just not good enough!
Author:   Paul Steele
Rating (out of 3 stars):