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Grand Hyatt Melbourne

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Grand Hyatt Melbourne

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Grand Hyatt Melbourne - Grand Hyatt Melbourne. Copyright Hyatt Corporation.

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Grand Hyatt Melbourne hotel is located at the top end of prestigious Collins Street in the centre of CBD, the business, shopping, theatre and restaurant district. The hotel is also within walking distance of Princess Theatre, Federation Square and Southgate.

The hotel provides 546 rooms and suites, exclusive spa treatments and massages at Spa Sanctuary and extensive meeting facilities. Following the spectacular redevelopment of the public areas of the hotel, Grand Hyatt Melbourne has now completed an interior redesign of the hotel's premium suites, Grand Club lounge and Club floors. Our Collins St hotel includes spectacular upper and lower lobbies, the restaurant Collins Kitchen and the bar RU-CO. A luxury retail precinct includes flagship stores from Bulgari, Paspaley Pearls and Emporio Armani.

Google Reviews

About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.

Review date:   December 7, 2017 2:30AM
Review:   Concierge/Valet staff were definitely 5 Star, Reservations/Front Desk definitely 4.5 Star - Thank you sincerely for your impeccable service and helpful friendly character, you were the saving grace of my visit. However - Grant Hyatt, Just because a guest takes advantage of a special price or promotion it doesn't mean you should automatically give them one of your lowest standard rooms, in a poor position next to the lifts. This is a crucial decider for many people who may not have stayed with you before as to weather or not they will come back at full price or not - For me I feel not, full price or promotional. One example - open showers, with nothing but a shower curtain to prevent (And fail) water flowing all over a guests bathroom floor - Poor design and functionality, let alone the linen needed to mop up the water so I didn't slip for a second time. Without question, overpriced even at promotional rates for the room I got.
Author:   T LM
Rating (out of 3 stars):  

Review date:   November 3, 2017 5:53AM
Review:   Beautiful hotel, room is great, but Maddy at the front desk was spectacular. She was so kind and helpful with information about the best places to go in the city, how to get around, and what's going on in town. Could not have asked for a more friendly or helpful check in experience. And I'm pretty pick and critical when it comes to these things, I'm not easily impressed. In a day an age when the art of customer service seems to be a lost one, I wanted to make sure an recognize Maddy for rising above and making a difference, so thanks!
Author:   Heather Borman
Rating (out of 3 stars):  

Review date:   December 3, 2017 8:20AM
Review:   The room is clean and comfortable with all the amenities. The breakfast buffet is very good with selections from Continential to Asian food choices. The Hotel offers once a week Hi-tea at two different timing 1pm-3pm and 3:30pm-5:30pm. The food is satisfactory. However I am not too happy with the Hi -Tea service.
Author:   Betsy Yee
Rating (out of 3 stars):  

Review date:   September 30, 2017 2:35AM
Review:   Huge, well designed, very clean suites with great bathrooms (toddler loved the huge bath). Rooms are quiet, with excellent block out blinds for keeping the outside light out. All staff were very friendly and helpful. Great views from the rooms. Any room service food we ordered was great, very prompt and serving sizes were generous, even on the kids menu. The room service coffee was really good, far better than would usually be expected. Lots of great dining options onsite too. Husband loved the Burn City pop up that was there during our stay. Loved the pool area.
Author:   Marisa Stephens
Rating (out of 3 stars):  

Review date:   November 13, 2017 4:07AM
Review:   The maternity floor with Frances Perry is wonderful. Luxurious, staffed with fantastic midwives who are always available and helpful but leave you alone as much as possible. The Hyatt staff were also great - friendly, accommodating and prompt.
Author:   Barry Sarah Connelly
Rating (out of 3 stars):