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Teresa is a Certified Tahiti Travel Specialist and works with the Tahiti Tourism Board making sure her guests enjoy a fabulous holiday in Tahiti. Teresa lives on the beautiful island of Maui, Hawaii. She's been a Travel Advisor for 20 years, specializing in tropical islands around the world but her true love is the South Pacific. Teresa has traveled throughout the South Pacific Islands and is on a first name basis with many of the resort owners. She has visited Fiji 7 times as well as Tahiti, Australia and New Zealand. Her speciality is multi-country holidays. Her agency, Luxury Hideaways, is rated A+ with the Hawaii Better Business Bureau.

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Sheraton Kona Resort and Spa at Keauhou Bay

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Sheraton Keauhou Bay Resort & Spa

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Sheraton Keauhou Bay Resort & Spa - Sheraton Kona Resort and Spa at Keauhou Bay. Copyright Sheraton Keauhou Bay Resort & Spa.

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Sheraton Keauhou Bay Resort & Spa, crowning an ancient lava flow cascading into the waters along the Kona coast of Hawaii's Big Island, offers everything from rejuvenating spa treatments to an entertaining luau.

This resort is ideal for family vacations or Hawaii honeymoons. With Hawaii Volcanoes National Park a drivable distance away (click here for daily eruption update) and diverse landscapes at every turn, this is where you belong.

Google Reviews

About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.

Review date:   April 25, 2018 12:39AM
Review:   The resort was very nice. It felt open and airy with beautiful ocean views. The courtyard area featured a sprawling pool with a walk-over bridge and a waterfall. The pool extended to the exterior where there was a sizable water slide. The room and bed we're comfortable, though the bathroom lacked any charm whatsoever. Overall, I was pleased with the stay.
Author:   James Jordan
Rating (out of 3 stars):  

Review date:   March 30, 2018 1:05AM
Review:   Second time at the Sheraton and probably not our last. The rooms are comfortable, with nice beds/linens, small fridge, and balcony. The A/C worked almost too well. The rooms are a bit dated with some signs of wear and tear, but I didn't come to Hawaii to spend my time in a hotel room. The pool is great, especially if you have kids. The hotel grounds are beautiful and the ability to check out basketballs and other equipment was a nice touch. All the hotel staff I interacted with were very friendly and accommodating. Yeah, the resort fees are kinda ridiculous, but they all do it so whatever. There's also a parking fee that was $15/day when we stayed (which was different than the website, so just ask when you check in). Bottom line - I'd stay there again and wouldn't hesitate to recommend it to a friend.
Author:   Patrick Cotter
Rating (out of 3 stars):  

Review date:   April 2, 2018 4:56PM
Review:   On the first night of our stay, we were surprised to see that we only had one king-sized bed in our room. We are a family of four so that was simply not enough. We called the front desk, asking for a different room, but they said that they did not have any available rooms. This I do not believe because Sheraton Kona is a huge resort with several floors and wings. Even though it was not their fault, they should have done something about it. They gave us some extra bedding which allowed for one person to sleep on the floor. On the second day, they put a small portable bed in the room, still only allowing one person. The bathroom in the room was quite inconvenient. The toilet and shower were practically touching. Other than that, our experience was okay. The breakfast buffet was good and they had a great selection of tropical fruits. There is a $30/day resort fee for amenities you will never use, even if you spend your entire day there. 3 stars is a generous rating for this hotel.
Author:   Chand Family Member
Rating (out of 3 stars):  

Review date:   April 25, 2018 9:11PM
Review:   Hotel has mold issues, decor/rooms are dated. The grout needed a good cleaning, the shower decorative rings we're falling off. Beds were not terribly comfortable. If you have lergies to cats, they have strays that hang out by/in Ray's (restaurant). The location was nice, might do in a pinch if you get a room without mold spots. Being on an old lava flow was pretty interesting. Seemed to be far from anything else so it was quiet and relaxing.
Author:   Nicholas Schubach
Rating (out of 3 stars):  

Review date:   March 27, 2018 6:02PM
Review:   Be prepared for a $30/day +tax “resort fee” that includes a lot of amenities you will not use. The WiFi was incredibly spotty- rendering it almost unusable. No room service. They used to have it- but not anymore. All the services were average/poor in my opinion for a “4 star” hotel. The room was very nice. The bed was very comfortable and the air conditioning in the room is very cool- sleeping was no problem. The pool was nice- if you can find a lounge chair. The slide is fun. Rays on the bay was good for breakfast - but if you don’t include it on your reservation “free breakfast” be aware it’s $30/per person. So it would have been $60+ For breakfast for my Wife and I (and gratuity is expected) which we were mistakenly charged our first day there. They rectified it- but it was a shock. All in all, nothing special for a 4 star hotel in Hawaii- other than its in Hawaii. If this hotel were in say, Kansas, it would be really nice. But it’s not. It’s in Hawaii- so you expect these things.
Author:   chris stevenson
Rating (out of 3 stars):