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Shangri-La Hotel Bangkok

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Cocktails at the Shangri-La Hotel Bangkok

Photo #1 of 27

Cocktails at the Shangri-La Hotel Bangkok - Shangri-La Hotel Bangkok. Copyright Shangri-La Hotel Bangkok.

See thumbnails of all photos for this point of interest.


With lush gardens, river views and a signature spa, the Shangri-La Hotel, Bangkok offers guests the warmth of the Thai capital amid the serenity of a tropical retreat.

Google Reviews

About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.

Review date:   April 9, 2018 2:05AM
Review:   Our experience was nice, staff that we interacted with were fantastic and the room was great. Just a couple points to call out if I may so that you can help your future guests. 1) During our stay the coffee machine in 2326 was not working well and I asked for Housekeeping to come and fix or replace. Not sure that happened as the last day still had issues. 2) Maintenance was happening on the patio beside the pool. We came late and were seated right beside the noise when you had an entire area to seat us. Should have redirected us to quiet inside or far left of the terrace. We adjusted on our own so no worries there. 3) when booking car service I stated in my email that we had 4 people and 3 big luggage and after confirmation I was told that the car was booked that was max 3 people. A bit more attention to detail instead of simple automation would help in that case. Again not a big concerns but just something to take attention to. Otherwise great stay, thank the GM for a personally hand written welcome letter and the small extras for the kids!
Author:   Michael deHaas
Rating (out of 3 stars):  

Review date:   April 13, 2018 11:14AM
Review:   We stayed at the Shangri-La Hotel Bangkok for eight (8) nights and had a very memorable experience. A very relaxing and welcoming place to stay at whenever one is in Bangkok. We loved the breakfast and snack variations.Great staff at all locations - reception, restaurants, etc. Nice room with river view, we had 2 interconnected river view rooms for my family. Loved the pool. Good location. Reception area was always nice and cool, and had a lovely fragrance. Staff at the reception is very helpful and kind. Keep up the great work and always live up to its luxury benchmark. Hope to come back to this hotel once again in the future.
Author:   Kumud Sonowal
Rating (out of 3 stars):  

Review date:   April 16, 2018 9:50AM
Review:   Without a doubt, the best hotel I have ever stayed in. The staff were all superb. The food was very good. The location is super convenient for public transport. A beautiful, peaceful haven in a very chaotic city. My deepest thanks to every member of staff for making this experience so relaxing. I will certainly return.
Author:   Tim Finnegan
Rating (out of 3 stars):  

Review date:   April 12, 2018 1:54AM
Review:   I had an overall excellent experience. The room I stayed in was clean and proper. The only qualm I had was it seemed like the decor was becoming a bit dated and slightly shopworn, but overall acceptable. Considering the price point, I hoped for something a little fresher. Also, no shaving razor in the room. I probably could have requested one, but I was kind of surprised it wasn't simply included. On a somewhat more important note, I sustained a minor injury near the Grand Ballroom on the balustrade that surrounds the escalator. Where two round wooden balustrades come together in a mitered joint, the joint is quite sharp. I simply brushed it with my arm and it gave me a scratch that bled down my arm. It was very minor, but something that should probably be addressed with a light sanding and refinishing of the joint so that it is not so sharp.
Author:   Tim Michael
Rating (out of 3 stars):  

Review date:   April 2, 2018 1:33PM
Review:   I had an incredible experience at your hotel. The bed and pillow were soft enough yet not to soft that made me have aches and pains in the morning. The breakfast was fantastic as well, only if the fruits session could have other types of fruits. I stayed 5 nights and I was hoping you would serve some typical Thai fruits. Nevertheless, I ate so much every morning because I just couldn't resist all the good foods. Your employees were so hospitable! They treated me like I were a princess. Thank you for being such a good host!
Author:   Michelle Yeh
Rating (out of 3 stars):