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Secrets Wild Orchid Montego Bay

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Secrets Wild Orchid Montego Bay

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Secrets Wild Orchid Montego Bay - Secrets Wild Orchid Montego Bay. Copyright AM Resorts.

In Secrets Wild Orchid Montego Bay, you'll discover a destination where Unlimited-Luxury® is all about the good life.

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Get Married at Secrets Wild Orchid Montego Bay

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At the heart of every Secrets getaway is Unlimited-Luxury®.

From the instant you check in, these elite privileges touch every aspect of your Secrets stay, all the while, without the wristband identification most vacation destinations require. Quite simply, 24 hours a day, you'll have entrée to savory cuisine, leisure adventures, and entertainment; not to mention incomparable lodging and a high level of special, personalized attention.

For your consideration and pleasure, here's what's included:
  • Full breakfast, lunch, dinner and snacks each day
  • Limitless fruit juices and soft drinks
  • Limitless international and domestic premium beer and top-shelf spirits
  • Handsomely-appointed, smoke-free suites with the latest technology
  • In-suite mini bar refreshed daily with soft drinks, bottled water and premium beer
  • 24-hour room service
  • Pool and beach wait service
  • No reservations at resort restaurants
  • Oceanfront bars
  • Endless daytime activities: aerobics, basketball, bocce ball, board games, catamarans, darts, jogging trail, ping-pong, sailing, soccer, snorkeling, tennis (lighted courts), volleyball, water aerobics, windsurfing, yoga
  • Nightly theme parties & live entertainment
  • All taxes and gratuities

  • 2011 TripAdvisor Certificate of Excellence - Secrets Wild Orchid Montego Bay has earned the 2011 Certificate of Excellence from TripAdvisor. This prestigious recognition awards properties who consistently receive excellent ratings from the many members of the TripAdvisor community.
  • 2011 AAA Four Diamond - Secrets Wild Orchid has earned their first AAA Four Diamond Award. To earn the highly-prestigious AAA Diamond rating, resorts must meet high standards in service, accommodations, cuisine and amenities.
  • 2010 Travel Weekly Reader's Choice Award: Best Resort Chain - Secrets Resorts & Spas awarded Best Resort Chain in Mexico by the 2010 Travel Weekly Reader's Choice Awards. These awards are based on the votes of thousands of Travel Weekly readers who have the knowledge and expertise to select the resorts with the highest levels of quality, service and accommodations.
  • 2010 Flight Centre USA Award - Best New Resort - Secrets Wild Orchid Montego Bay was honored with the Best New Resort Award by Flight Centre USA. This award recognizes the quality service, outstanding product and elite accommodations that Secrets Wild Orchid has been able to provide guests since their recent opening.

Google Reviews

About Google Reviews: recently Google has converted their review system to require reviewers to have a proper, identifiable Google+ profile. This is a good thing, as it tends to cut down on bad reviews, both from people unwilling to stand behind their comments and fake positive reviews from the businesses themselves. Old, pre-Google+ reviews are still in the system, and will appear below as written by "A Google User". More info from Google is here.

Review date:   April 19, 2014 5:25PM
Review:   We spent a week at Secrets Wild Orchid Bay Resort in April this year. It is a beautiful resort. We stayed in the preferred section which was the quiet end of the resort with food and drink on tap all day and night. The room and furnishings were of a high standard and kept clean with a daily maid service and evening turn down service. There were a large selection of restaurants with a good standard of food. (Food allergies were checked which was great as I can't eat wheat). The staff were very polite and willing in engage in conversation which was lovely. The pool and beach areas were clean with high standard poolside facilities. We loved our stay and are planning to return next year.
Author:   Viv Hobbs
Rating (out of 3 stars):  

Review date:   April 1, 2014 9:28PM
Review:   Bartenders especially Alvin and Harry was extremely friendly and pleasant . Waitresses and waiters at restaurants very nice as well . Entertainment group needed some serious help . Cornflakes had a lot of off days . Happy feet was a pleasant young guy . This was our 30th anniversary and we was to have a Jr. Suite with a walk out to the beach didn't happen . No extra amenities or specialties as promised for our anniversary . Roaches in the rooms .... Told front desk who did absolutely nothing about them . Just said thanks for bring it to their attention . Arrived on Sunday and no one cleaned our room until we complained on Tuesday night about not having clean towels etc. Front desk people rude and not friendly ! Didn't give a crap about you or how your trip went . Cruise ships come in to dock daily and they offer them a daily pass for the hotel . This means anywhere from 75 to 100 extra people taking up space in the pools or on the beach or in the restaurants . Taking everything from the pool floats to the lawn chairs etc. Did not make me or my husband happy at all . People should know what to expect when they go to this resort . Its not all roses . If you like roaches and standing up waiting for a chair at the beach or the pool . Or waiting to be seated at a restaurant that you paid a large sum of money to go to then this is the place for you . One last thing . The Beach here was horrible !!!!! The sand was nothing but rocks . We watched the crews in the morning sweep up the garbage and then dig a hole on the beach and burry it . The water was full of rocks and not much of an area to swim in . Very shallow and rocky . I am in my mid 40s and I seen over 10 people walking around with knee and foot injuries . I would think twice before wasting your money on this resort . Go to a resort on the 7 mile beach that you wont have problems with the crew ships or for that matter the customer service staff is very friendly .
Author:   Amber Summers
Rating (out of 3 stars):  

Review date:   August 1, 2013 7:51PM
Review:   SECRETS WILD ORCHID PREFERRED CLUB: The BEST resort or hotel experience I have EVER had! I am a Jamaican who has spent most of my life living in Jamaica and now living outside of Jamaica... I've stayed at Hotels\Resorts in Paris, Dublin, London, Manhattan, New York, Orlando, Los Angeles, Washington DC, Atlanta, Baltimore, Toronto, Montreal, Collingwood, Vancouver, ThunderBay, Fort Lauderdale, Miami, Cuba and all over Jamaica. I have had very good experiences; but Secrets Wild Orchid tops them all!!! The staff is amazing, expecially the Front Desk (Lisa Golaub and Navardo Broderick)! They are perfect examples of what great customer service is all about. They both went above and beyond to ensure the experience was top shelf; despite Expedia's screw-up of the booking. The food is very flavourful and tasty. I must make special mention that the local dishes (Jerk anything, Escovich Fish, Ackee n Saltfish, Fried Dumplins, Sweet Potato Pudding, Jamaica Rum Cake and Bread Pudding to name a few) were EXACTLY like home made in Jamaica. Many Jamaican resorts miss on this and Secrets hit this one out of the ballpark. The Master Suite (which was a complimentary upgrade without a request) was simply amazing! The view from the balcony overlooking the sea was literally breathtaking! The Hot Tub on the balcony overlooking the sea was a classy touch! The in room Jacuzzi by the window overlooking the sea was fantastic. The marble finishes in the double Shower with ceiling mounted double rain heads and frosted glass door completed the Spa-Like shower which was at least 8 feet x 3 feet! HUGE!!! The seperate toilet with frosted glass door creates privacy while allowing full access to the bathroom. There were double vanity sinks with wall mounted magnifying morror and Spa-like toiletries... They even provided an in room scale! Who does that??? The clothes steamer (Tobi?) was also another item available in the suite. The king size canopy bed with a wall mounted flat screen TV and Bose Radio\iPod\MP3 Player completed the Bedroom\Ensuite Bathroom section of the suite. There is a coffee maker, Espresso Machine, Bar with local RUM and drinks, fully stocked Mini-Fridge, snacks etc in the living\dining area of the suite with a dining table (4 chairs), large comfy couch with a HUGE foot rest... They took the time to provide a complete channel listing beside the remote which for me makes sooo much sense and is very convenient. No need to click channels to find the TV guide... The 24 hour room service is something I would not complain about, and took full advantage of it. There is a wall mounted "cubby" by the front door for you to place any used plates\cutlery etc to allow staff access from outside the room to collect disty dishes without disturbing you. It's also used to replenish your bar\drinks\snacks daily if the privacy light (DO NOT DISTURB) is on. There is a separate temperature control for the Bedroom\Bathroom area and another for the Living\Dining area. If I were to be REALLY persnickity to find something to suggest for improvement, it presents a very formidable challenge... However, there is 1 thing I can suggest... In all common areas there is burning insence which freshens the room\area (lobby, restaurant, bathrooms etc). The issue is that anyone with a resparatory problem (asthma etc) may have a breathing problem. That can be easily resolved by removing them and installing another form of airfreshener that's more friendly to everyone. Again, this is me REALLY searching for something; anything to complain about... I want to say a HUGE THANK YOU to the Management and Staff of Secrets Wild Orchid Preferred Club for an awesome stay, and their above and beyond professional attitude and service. Keep up the GREAT work and you will continue to be AAA 4 Diamond Award winners every year!!!
Author:   Lloyd F. Richards
Rating (out of 3 stars):  

Review date:   April 18, 2013 6:14PM
Review:   Love it!
Author:   Q. Andre Betton
Rating (out of 3 stars):  

Review date:   January 27, 2012 12:14PM
Review:   Nice.
Author:   Mike Iron
Rating (out of 3 stars):